JDH Flooring

Privacy Policy

Last Updated: May 30, 2026

1. Introduction

JDH Flooring ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

  • Contact Information: Name, email address, phone number, and mailing address
  • Project Information: Details about your flooring project, preferences, and requirements
  • Communication Records: Messages, inquiries, and correspondence with us
  • Payment Information: Billing details and transaction information (processed securely through third-party payment processors)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent on pages, click patterns
  • Location Data: General geographic location based on IP address
  • Cookies: Small data files stored on your device (see Cookie Policy below)

3. How We Use Your Information

We use the collected information for various purposes:

  • Service Delivery: To provide, maintain, and improve our flooring services
  • Communication: To respond to inquiries, send estimates, and provide project updates
  • Scheduling: To coordinate appointments and service visits
  • Payment Processing: To process payments and manage invoices
  • Marketing: To send promotional materials and updates (with your consent)
  • Website Improvement: To analyze usage patterns and enhance user experience
  • Legal Compliance: To comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

4.1 Service Providers

We may share information with third-party service providers who assist us in operating our business, including:

  • Payment processors
  • Email service providers
  • Website hosting services
  • Analytics providers
  • Customer relationship management (CRM) tools

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as court orders or subpoenas.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience:

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: Help us understand how visitors use our website
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

6. Third-Party Services

6.1 Google Services

Our website uses Google services including Google Analytics and Google reCAPTCHA. These services are governed by Google's Privacy Policy:

6.2 Social Media

Our website may include links to social media platforms. These platforms have their own privacy policies, and we are not responsible for their practices.

7. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will securely delete or anonymize it.

9. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-Out: Unsubscribe from marketing communications
  • Data Portability: Request transfer of your data to another service

To exercise these rights, please contact us using the information provided below.

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to remove such information.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed
  • Right to opt-out of the sale of personal information
  • Right to deletion of personal information
  • Right to non-discrimination for exercising your rights

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

14. Consent

By using our website and services, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please discontinue use of our services.

This Privacy Policy is effective as of the date stated above and applies to all users of our website and services. We are committed to protecting your privacy and maintaining the security of your personal information.

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